Support
How to reach SupplyLoop
If something is stuck with your account, project, order, quote, supplier listing, or delivery, send us the details below and we will route it to the right person.
Contact
Email support@supplyloop.ai with your name, company, phone number, and the project or order reference if you have one.
For contractors and buyers
- Questions about BOQ upload, estimating, RFQs, or order tracking.
- Issues with delivery timing, quantity checks, invoices, or payments.
- Requests to correct account, company, site, or project information.
For suppliers
- Help with supplier onboarding, catalogue listings, pricing, and bids.
- Questions about order acceptance, fulfilment, settlement, or documents.
- Requests to update trade license, tax, bank, or company details.
Privacy and account requests
For access, correction, or deletion requests, email support and include the phone number or email associated with your account so we can verify ownership.